2023 Fall Conference Handouts

• A Story of COVID
• Bias and DEI
• Business Meeting Minutes Fall 2022 10.27.22 (unapproved)
• Business Meeting Agenda 10.5.23
• Business Meeting Consent Agenda for 10.5.23
• Communication Plan for FAFSA Simplification
• Customer Satisfaction Survey
• Developing Focus
• ICAPS Training
• Implicit Bias
• Lifecycle of Student Loans
• Loan Repayment Begins
• MASFAA Update
• Min, Max, Mode and Mean - Pell 101
• Monitoring Courses by Program of Study
• NASFAA Update: The New FAFSA - will be available after the conference
• State Update
• Top 10 Compliance Findings
• Verification for Beginners
• Veteran's Benefit Panel